Details about how your money is protected, and what cover Gone Swimming has.
If you are looking at other activity holidays, make sure that they are covered in the same way - in accordance with the Package Travel Regulations.
What insurance does Gone Swimming have?
Gone Swimming is a small company, and we do not pretend to be anything else. We strongly believe the personal touch, and individual attention that we offer is what sets our holidays apart from the rest. The advantage of local guides who know the area well cannot be understated. Whatever the weather, we can almost always find somewhere nice to swim.
That said, even as a small company there is no excuses for cutting corners.
Everything we do is completely in accordance with the law. We are a limited company (Company Registration number 7933262). Our package holidays are protected through our partners Protected Travel Services.
We are insured with Event Assured for both Public Liability Insurance, and Professional Indemnity Insurance.
You can be sure that our backing, and financial protection that we provide to you is just like our service - second to none.
How is my money protected?
In order to comply with the Package Travel, Package Tours and Package Holidays Regulations 1992 (click here for the full legislation and have a look here for the DirectGov summary), all client money is independently held in trust by Protected Travel Services Ltd until your holiday has been completed.
This protects all payments we receive from you against the unlikely event of our financial failure meaning that should such an event occur you will be able to have a full refund or continue your trip as normal.
No money is paid to us until all the suppliers for your trip have been paid and you have completed your trip.
Please see http://www.protectedtravelservices.com/consumer-protection.html.html for more information.
If you are weighing up the options, make sure that your holiday company offers you the same level of protection, it is required by law.